Delivery Information

Currently shipping to Ireland & UK ONLY

*PLEASE NOTE: Due to the current circumstances of the Covid-19 Pandemic delivery time may be extended. We use an external courier company and therefore cannot guarantee delivery times if delayed by them due to situations beyond our control.

Our external couriers are DPD & An Post and the use of these couriers are dependent on the weight of your order placed. Where selected products are not available for delivery to certain areas – And if possible, we will advise you of these restrictions before you place your order.

To avoid problems or delays with delivery, please ensure that you have included the full address details of the intended recipient and telephone number, together with your daytime contact telephone number or e-mail address so that we can notify you in the event that any delivery problems are encountered. Certain products will be delivered during a delivery period, providing delivery within a time frame by courier (DPD and Registered AN POST only). Whilst we agree to use all reasonable endeavours to ensure that delivery will be on the requested delivery date or during the delivery period, you acknowledge that actual delivery will be via a courier. In very occasional circumstances delivery on the requested terms will not be possible, in such circumstances you will be given prior notice wherever possible and we shall either make alternative arrangements or reimburse your payment in full. In the case of delivery to certain locations, where a third party is involved, such as offices, hospitals, funeral directors, airports, hotels, ships and other business locations, the signature of any person authorised to accept delivery on behalf of the organisation shall be accepted as proof of delivery to your chosen recipient. Please be advised that some products are unsuitable for delivery to funeral directors, hospitals, airports or ships – please contact Customer Care for further information.

Please be aware that the carrier will deliver the goods to the address provided in good faith and we cannot accept responsibility if the intended recipient is no longer at that address and the receiver refuses or fails to return the items(s). Please note that where the carrier is unable to find someone to accept delivery, or unable to leave the delivery in a secure location and the recipient fails to make contact in good time, we reserve the right to charge for re-delivery to that or an alternative address.

Ireland Shipping (2021)

An Post Standard Post:

• Items take 1-3 working days.
• No postage Track & trace ID issued.

DPD Tracked Service:

• A Track & Trace ID issued. Online tracking: https://dpd.ie/tracking
• Delivery 1-2 days
• Customer receives a 1-hour delivery window, notified in advance by SMS or email.

UK Shipping (2021)

An Post Registered Post:

• A Track & Trace ID number will be issued. Online tracking with Registered Post: - https://www.anpost.com/Post-Parcels/Track/Search
• International items take 3-7 working days.
• Secure Delivery
• Signature